Privacy Policy

When you use our website or request a quote, we may collect the following information:

• Contact Information: Name, email address, phone number, and property address
• Project Details: Information about your property improvement project, budget, timeline, and photos you upload
• Technical Data: IP address, browser type, device information, and website usage data
• Communication Records: Correspondence between you and D2 Property Improvement

We use your information to:

• Respond to your quote requests and provide estimates
• Communicate with you about your project
• Schedule consultations and site visits
• Improve our services and website functionality
• Send project updates and important notifications
• Comply with legal obligations

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure database storage with access controls
• Regular security audits and updates
• Limited employee access to personal data

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: Trusted third parties who assist with email delivery, hosting, and analytics
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

When you first visit, we ask what you want to allow. Until you choose, nothing optional is stored or loaded. The categories are:

• Necessary: a cookie that remembers your cookie choices (up to 1 year). Site administrators also get a sign-in session cookie; visitors do not.
• Preferences: your theme, dark mode, font size and accessibility settings, saved on your device for up to 1 year.
• Analytics: anonymous visit counts and page-speed measurements from Vercel Analytics and Speed Insights, and Google Analytics if enabled.
• Marketing: advertising pixels such as Meta (Facebook Pixel), only if enabled for this site.

You can change your choices at any time using "Cookie Settings" in the page footer. Withdrawing Preferences deletes the settings we saved. Your quote request details are sent to us by email and are not stored in a website database.

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, machine-readable format

To exercise these rights, please contact us using the information below.

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

Significant changes will be communicated through a notice on our website or via email to registered users.